The Chick-fil-A at Cobb Corners in the northwestern part of the city is closed and the Atlanta-based restaurant chain gave a brief prepared statement saying the coronavirus pandemic is the reason.
Word of the Jeffreys Road location not serving customers surfaced on Thursday evening via a posting on Facebook.
A Telegram reporter also went to the location and saw the restaurant was not open.
The Telegram sent an email to Chick-fil-A corporate communications seeking comment.
A corporate marketing representative on Saturday relayed a statement saying, “Our highest priority is the health and well-being of our team members and guests.
“After learning that team members at Chick-fil-A Cobb Corners were diagnosed with COVID-19, the restaurant proactively temporarily closed and took precautionary measures, including disinfecting and deep cleaning the restaurant,” the statement said. “Safe service is our top priority and our restaurants continue to follow CDC (Centers for Disease Control) and local health department guidelines.”
The Telegram on Monday also emailed detailed questions to Cobb Corners Chick-fil-A operator Bill Lehnes, who also is a representative for restaurants on the Nash County Travel and Tourism Board.
The questions included how many employees tested positive for COVID-19, specifically when the Cobb Corners Chick-fil-A was closed and if and when the location is going to be reopened.
Lehnes, in response, expressed appreciation to the Telegram for reaching out, but he referred questions to Chick-fil-A corporate communications.
There was no word as of Monday about the closing on the Cobb Corners Chick-fil-A Facebook page, with the last posting by the restaurant being on Sept. 25.
Chick-fil-A was first developed in the early 1960s by the late Truett Cathy after he long had a diner called the Dwarf House.
When Cathy expanded his restaurant business into shopping malls, he used the name Chick-fil-A and he kept the name as he began opening freestanding locations.
The Cobb Corners Chick-fil-A opened in 2001.
The Telegram published a photograph of Truett Cathy’s son, Dan Cathy, playing a trumpet and also published a photograph of Dan Cathy, Lehnes and the late Mayor Fred Turnage eating chicken biscuits.
Dan Cathy was the chain’s president and is presently the chain’s CEO.
Meantime, news stories have been appearing on the Internet about Chick-fil-A locations shutting down in connection with COVID-19.
On Monday, Eastern Kentucky University’s student media reported the Chick-fil-A on that campus was going to be closed after an employee at the on-campus Chick-fil-A tested positive for COVID-19.
On Friday, The Olympian newspaper in Washington state reported a recently opened Chick-fil-A had temporarily closed after employees tested positive for COVID-19.
In the Maryland part of the Delmarva region, The Star Democrat, which is a sister publication of the Telegram, on Sept. 17 reported a Chick-fil-A had temporarily closed to prevent the spread of COVID-19.
On Sept. 16, the University of Oklahoma’s student media reported the Chick-fil-A in the Oklahoma Memorial Student Union Food Court had temporarily closed after an employee tested positive for COVID-19.
Prior to the spread of the coronavirus, Chick-fil-A as a chain appeared to be doing quite well, with Franchise Times magazine reporting in April that the company’s total revenue was $3.8 billion in 2019 compared to $3 billion in 2018, which was an increase of 26.7 percent.
Total revenue is the amount of money a company earns by selling goods or providing services over a period of time.
Chick-fil-A’s net earnings were $670.1 million in 2019 compared to $434.5 million in 2018, which was an increase of 54.2 percent, Franchise Times magazine said.
Net earnings, which amounts to the total revenue after subtracting total expenses, can be found on the last line of a company’s financial statement, hence the use of the term “the bottom line.”
And the magazine said at the end of 2019 Chick-fil-A had 2,111 franchised and company-owned locations compared to 1,989 locations in 2018.