There is now a return to normalcy in the mailing of city utility bills, the municipality said Wednesday.

A posting on Facebook by the municipality expressed appreciation to customers for their patience as issues with the vendor have been resolved.

The posting said any bills customers have not received with an end of October or November due date have been mailed.

At the same time, the posting said customers will not be assessed penalties for late payments and may continue to phone 252-972-1250 to find out the amount of their respective bill and the due date.

Customers also can go in person to the Business Services Center at 224 S. Franklin St. or online to https://ipn.paymentus.com/rotp/crm to make a payment.

The municipality has never specified what the issues had been with the vendor.