During the past several months, people have become believers in the potential the technology has for how they conduct business in today’s always connected world.
Interviews, for example, are an ideal fit for video calls and became more common during quarantine when shelter-in-place restrictions prevented in-person meetings. But of course, as with any tech, many people experience a bit of a learning curve in the beginning.
There’s plenty of common ground between in-person and video interviews and most hiring managers are well versed in the basics, like having a prepared list of questions or turning off email notifications and text messages.
However, in regard to video interviews especially, there are a few tips to consider you may not have thought about.
- Give candidates plenty of time to prepare: Because of the immediacy of technology like Zoom or Microsoft Teams, it’s easy to start up an impromptu video call with coworkers and colleagues any time you need to have a discussion. However, once you decide you’d like to interview a potential job candidate, set a specific date that allows them time to download any necessary technology, test their device or make arrangements to do the interview from somewhere with more reliable internet.
- Have a plan B: Of course, no matter how much prep time there is, no technology is perfect and the potential for a breakdown is always there. Therefore, be sure to have a backup plan in case you get disconnected.
- Set a firm agenda: Video interviews, in general, can feel less formal than an in-person interview. It’s the nature of the medium, but don’t be tempted to just put it together on the fly. Set an agenda for the interview and what the candidate can expect. The agenda can be simple, such as a bulleted list that includes topics like Introductions, Review Job Description, Company Overview, etc. You could even email the agenda to the candidate a few days in advance so you’ll both be on the same page and have a “road map” for navigating the video interview.
- Remove distractions: Sure, distractions like email and texts apply just as much to video interviews as they do to in-person interviews, but when you’re not in the office, there’s likely a whole new set of distractions to contend with you may not think about until it happens. One of the biggest is technology issues. If you’re having to pause the interview to adjust settings, figure out how to mute and unmute, etc., it can not only be distracting, but also frustrating for the interviewee who came prepared to put their best foot forward.