West Corp. seeks new workers

A local company next month will be hiring 100 people to handle customer service calls.

West Corp., which is hired to handle companies’ customer service calls, needs the temporary full-time help to handle an additional workload of one of its clients. The jobs pay $11 an hour.

“The new positions come from increased demands from a client, a leading pharmaceutical company,” a West Corp. press release states. “The full-time customer service positions primarily focus on assisting incoming callers with their prescription needs.”

West Corp. is hosting job fairs from 9 a.m. to 6 p.m. this coming Monday and Tuesday at its Rocky Mount office at 1974 Stone Rose Drive. The upcoming job fairs will feature onsite interviews for the positions. West also plans on holding a job fair Nov. 11.

People will be hired after the fairs, and the jobs should last through February, said David Pleiss, vice president of investor and public relations for the company Wednesday.

But employees who perform well could work themselves into a longer-term position, Pleiss said.

“We have other clients (whose calls are handled at) that center, and the employees may be able to say on,” he said.

The press release states that West Corp. is looking for candidates with a solid work history and customer service experience. Good communication and computer skills are also necessary. The company offers paid training.

People may apply online at www.westemployment.com.

“There are so many qualified people looking for work in the Rocky Mount area. It’s exciting to say we’re growing yet again,” said Christina Sussman, the company’s director of human resources.

Founded in 1986 and headquartered in Omaha, Neb., West serves Fortune 1000 companies and other clients in a variety of industries, including telecommunications, banking, retail, financial, technology and healthcare. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America.