Best Buy employees were notified early Saturday morning that their location in the Golden East Crossing Mall in Rocky Mount is among the 50 stores that will be shut down nationwide.  A sign announcing the last day as May 12th stood outside the store on Saturday afternoon.

Telegram photo / Emma Tannenbaum

Best Buy employees were notified early Saturday morning that their location in the Golden East Crossing Mall in Rocky Mount is among the 50 stores that will be shut down nationwide. A sign announcing the last day as May 12th stood outside the store on Saturday afternoon.

Best Buy in Rocky Mount to close May 12

By Jim Holt

29 Comments | Leave a Comment

Best Buy is slated to be the next major retailer to close its store in Rocky Mount.

The company announced plans Saturday the big-box store at 1100 N. Wesleyan Blvd. will close May 12.

According to a statement from Best Buy, the store’s employees were notified of the decision at a Saturday morning meeting.

“This was not an easy decision to make. We chose this store carefully, and are working to ensure the impact to our employees will be as minimal as possible,” the release states.

Best Buy was closed Saturday and reopens today to begin final sales.

The store at Golden East Crossing mall is one of 50 stores across the country Best Buy is closing as part of a “transformation strategy.”

“But we also recognize the impact this news has on the people who deserve respect for the contributions they have made to our business,” the release states.

While Best Buy is working to help the store’s employees find other positions inside the company, a transition including severance packages will be available to those employees who either don’t find positions or choose not to work in a different location.

“Because we are working with affected employees to help them find other positions inside Best Buy, we are not disclosing any employee counts (Saturday) – at a local or national level,” said Kelly Groehler, senior manager with Best Buy corporate public relations.

Customers unaware of the closing and attempting to enter the store on Saturday were turned away with coupons for other Best Buy locations, the closest of which is in Wilson.

The event is the latest in an growing list of stores choosing to leave the area, including Home Depot, Sears and Old Navy.

Comments

lease expirations.

does lease renewal/expirations have to do with some of these major closings in the Golden East Mall? Any word out yet on possible replacement tenants. I much as i would hate to see us lose the mall as it is (or was) I think they should seriously consider tearing down the 'children's playground' and meeting place for nonworking gang types, raze the site, replace it with a major self-contained major retailer (such as a costco) or maybe even an outside mall concept. sure need something done unless the community itself will accept responsibility for managing the kids.

THUGGERY RUINING THIS CITY ON A DAILY BASIS!

THIS MALL WILL BE CLOSED IN A MATTER OF MONTHS- YOU CANNOT DO ANYTHING WITH FOLKS WHO DO NOT CONTRIBUTE TO SOCIETY IN ANY WAY(OTHER THAN PICKING UP THEIR WELFARE CHECKS)....PLEASE DON'T TAKE MY GUNS MR OBAMA..I NEED THEM TO PROTECT MY FAMILY FROM THESE THUGS IN ROCKY MOUNT!...ALSO, PLEASE QUIT USING MY HOMETOWN AS YOUR WASTEBASKET..THANKS!! SINCERELY, A CONCERNED ROCKY MOUNT NATIVE-

Guns and Chuckie

Chuck, Again, what guns did Obama take away from you, or which is about too? I haven't heard anything about this, and would like to know. Thanks

Chuckie!

Your right on! Rocky Mount was booming during the Bush years!!!!!

Charlie Harper

Hey Chuckie! Which guns did Obama take away from you? Which Is he planning to take away from you? Just show me some facts, and your 'argument' might make sense, but without facts your just making s*it up!

Jobs

How funny ... there are people in the Rocky Mount area saying no to Sanderson Farms because they think we can do better. They are the only company interested in this town. wake up RMT .... If you dont get your heads out of downtown, it will only get worse!!

Best Buy

Best Buy is closing for a combination of reasons. And yes the poor financial climate in Rocky Mount does not help. Stores such as Home Depot, Sears, Old Navy, Best Buy, etc. are facing problems across the nation and need to shutter stores to improve their financial results. If Rocky Mount was such an impressive market they would still be here.

I know Best Buy pushes extended warranties and service after the sale to distinguish itself from online retailers such as Amazon.com who do not have high fixed and overhead costs of a big box chain. Many customers scan bar codes in Best Buy to find lower prices at other stores or online retailers.

Best Buy's expensive location at Golden East Mall is probably the top reason Best Buy is closing in Rocky Mount. Best Buy would rather focus on free standing stores. This year they are coming out will smaller more mobile stores.

Best Buy

Funny how the Telegram can write this, but can't write about how PNC bought RBC and laid off 500+ people....Too funny!

To TommyRockyMount

The Telegram has covered the PNC story several times. Stop being ignorant.

PNC

The Telegram reported PNC MONTHS ago, they didn't report the actual day that 500+ people lost their jobs. Seems like something they might have thought about.

Best Buy

hello

Best Buy

hello

Best Buy

hello

Best Buy

I know Best Buy is having some difficulty competing with online retailers. And many customers are able to see merchandise in the store and scan bar codes to find lower prices at traditional or online retailers. Best Buy does like to push extended warranties and service after the sale in order to distinguish itself from online retailers such as Amazon.com. All that was on a CNBC special about Best Buy.

But that doesn't neccesarily explain why the Rocky Mount store is closing. I believe it is is a combination of factors. I belive the poor state of the Rocky Mount economy is one reason. However, even more important is Best Buy's location at Goden East Mall which is expensive. It possibly could be easier and more quick to shut down a mall location. I believe Best Buy would rather focus on their freestanding stores.

I will tell you why Best Buy is closing

And it has nothing, NOTHING, to do with Rocky Mount. Take a short trip to Wilson and look at its Best Buy. The Rocky Mount one is always busier. I've been to the Wilson Best Buy where there are more people working there than shopping there. So why is the one in Wilson staying open?

Best Buy is struggling because of poor customer service. Just browse articles on Best Buy at consumerist.com and see how many times they treat customers like dirt. Best Buy blames their problems on internet stores not collecting sales tax. (Legally they cannot across state borders: See Quill Corp v. North Dakota.) That is not it all. The management pushes high-profit things such as extended warranties. Since 99,999 out of 100,000 nobody uses an extended warranty, it is pure store profit. But the high-pressure tactics in many stores turn people off.

But the Rocky Mount Best Buy did not push these things. Last year, I bought a computer that was marked down because it was a discontinued model. The only ones they had left were "pre-optimized" for $100 more. I made it clear I was only going to pay the advertised price. The manager gave me the advertised price without question. I really believe the Rocky Mount Best Buy is closing because the manager didn't push the high-profit scams. It was not meeting quota. The store was treating customers like customers and not like marks.

If you think Best Buy doesn't focus in an the unnecessary extras, then read just a few articles about them at consumerist.com. You will quickly see they care more about extended warranties than customers. Hopefully HH Greg comes along and takes Best Buy's place. HH Greg has better customer service.

Best Buy

I kmow Best Buy likes to push extended warranties and push service after the sale in order to distinguish itself from online retailers. And many customers scan bar codes in Best Buy stores to find lower prices online or in traditional stores. That was on a CNBC special about Best Buy.

However, that does not explain why Best Buy is leaving Rocky Mount. The store is closing due to a combination of factors. The poor Rocky Mount economy is one reason. Even greater is Best Buy's expensive location at Golden East mall. It possibly is easier to shut down a mall location in a short order. I believe Best Buy would rather focus on their freestanding stores.

Best Buy

Actually, thought Best Buy was one of the busier stores at Golden East. So its closing does not bode well for other retailers. And there will be other retalers and restaurants which will be closing in Rocky Mount as well. Rocky Mount is one of the top retail centers for eastern NC. Perhaps it has been built up too much. Rocky Mount has attracted a number of major retailers over the past few decades. Unfortunately, Rocky Mount appears to be an underperforming market for a number of them. That could possibly be due to the poor financial climate in Rocky Mount and the twin counties. It appears that Dollar General, Walmart, and Lowes Home Improvement are some of the most popular stores for Rocky Mount shoppers.

Best Buy

Actually, thought Best Buy was one of the busier stores at Golden East. So its closing does not bode well for other retailers. And there will be other retalers and restaurants which will be closing in Rocky Mount as well. Rocky Mount is one of the top retail centers for eastern NC. Perhaps it has been built up too much. Rocky Mount has attracted a number of major retailers over the past few decades. Unfortunately, Rocky Mount appears to be an underperforming market for a number of them. That could possibly be due to the poor financial climate in Rocky Mount and the twin counties. It appears that Dollar General, Walmart, and Lowes Home Improvement are some of the most popular stores for Rocky Mount shoppers.

Best Buy

Actually, thought Best Buy was one of the busier stores at Golden East. So its closing does not bode well for other retailers. And there will be other retalers and restaurants which will be closing in Rocky Mount as well. Rocky Mount is one of the top retail centers for eastern NC. Perhaps it has been built up too much. Rocky Mount has attracted a number of major retailers over the past few decades. Unfortunately, Rocky Mount appears to be an underperforming market for a number of them. That could possibly be due to the poor financial climate in Rocky Mount and the twin counties. It appears that Dollar General, Walmart, and Lowes Home Improvement are some of the most popular stores for Rocky Mount shoppers.

bye bye best buy

I've got an idea . Seeing all the new roads being built in RKY. MT. how bout you city managers plan on building two express ways , one going to Wilson and one to Greenville because thats where most folks are headed for shopping .Rky. Mt. is a dying city and with the current folks running things its going down fast .

serious work needed

no doubt there are some positives in the area. Unless the mall comes up with some new MAJOR anchor tenants, something major needs to be done. Other areas have torn down malls and built COSTCO type stores along with other free standing stores. the crime within the mall has hurt quite a bit, and that is a direct payback for the parents/community leaders who have turned those kids loose in the mall. Is Kohls coming to the mall this summer? or not? the joy of shopping within the mall and walking the mall has been taken for many. sure, people walk the mall during early morning, but the mall needs paying customers. another remedy? Raze the mall. build a specialty strip mall, and work hard to bring in new businesses at or near the i95 exchanges. I'm not surprised at Best Buy. Best Buy has been having problems at the very top management levels and much of their tv/electronics was geared toward their house brands. Best Buy is reorganizing due to management problems and rocky mount, nc is another casualty.

serous work needed

no doubt there are some positives in the area. Unless the mall comes up with some new MAJOR anchor tenants, something major needs to be done. Other areas have torn down malls and built COSTCO type stores along with other free standing stores. the crime within the mall has hurt quite a bit, and that is a direct payback for the parents/community leaders who have turned those kids loose in the mall. Is Kohls coming to the mall this summer? or not? the joy of shopping within the mall and walking the mall has been taken for many. sure, people walk the mall during early morning, but the mall needs paying customers. another remedy? Raze the mall. build a specialty strip mall, and work hard to bring in new businesses at or near the i95 exchanges. I'm not surprised at Best Buy. Best Buy has been having problems at the very top management levels and much of their tv/electronics was geared toward their house brands. Best Buy is reorganizing due to management problems and rocky mount, nc is another casualty.

Really?

Upper Management problems? Product problems? You sound like a typical councilperson with EVERY excuse but what's really the problem. THUGS, DRUGS and UNSAFE SHOPPING ENVIRONMENTS in ROCKY MOUNT along with NO JOBS, No Hope of replacing the textile jobs given away to China and South America, No Hope of anything but the VERY HIGH ELECTRIC BILLS that keep on coming. I think the leaders in Rocky Mount HAVE found a way to get blood out of turnips. You watch, within the next year, I bet the mall loses 1 more major anchor due to the aforementioned problems that lead patrons to shop at classier, more safe areas.

City Of Rocky Mount

This is why Oak Level does not want to be in the city limits of Rocky Mount Soon it will only be the thugs living in Rocky Mount

It's not Racial, It's the truth

LOOK AROUND CITY COUNCIL! Thugs shooting up the mall and walmart, nobody wants to spend money there. Why go to RMT and get shot when you can go to Streets at Southpoint or North Hills and be around respectable people who know how to act.

Rocky Mount Is Goimg To Be A Ghost Town

Another business closes! If the City doesn't soon rid itself of very poor leadership, i.e. Rueben Blackwell, Andre Knight, the entire planning and community development team (ACORN look alikes), the current mayor and anyone else that is afraid to stand up to these people, you might as well turn off the lights and nail the doors shut. Any city team members that think that the way to revitalize Rocky Mount is thru the Douglas block need their heads examined. Trying to revitalize the Douglas block is trying to breathe life into an area that never has been anything but a slum. This mentality is designed to cater to the large amount of non-taxpaying voters. So don't worry taxpayers, its going down quickly, it's just about over.

Yup,

Clearly another example of that "institutional Racism" we hear so much about.

Meanwhile, city council is

Meanwhile, city council is worried about sidewalks in a very EMPTY downtown!! Is the Chamber of Commerce asleep at the wheel around here?

Really?

Best Buy is leaving Rocky Mount? I thought maybe they were relocating to the Douglas Block. This city is slowly(not really slow) closing down. But in the end we will have the revitalized downtown then we can start to revitalize the rest of the city. It should be easy because there won't be anybody here. Great Job city council...you're the best!

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