WINSTON-SALEM — Officials in Winston-Salem have advised more than 11,000 water and sewer customers that a meter reader had falsified water consumption readings for the October-November billing cycle.
The City-County Utilities Division sent letters to its customers last month. They say they believe 3,200 customers received incorrect billings, but that letters were sent to everyone whose meter had been read by that worker.
Division director Ron Hargrove said the meter reader admitted getting behind and fudging some readings to stay on schedule. He added that while many of the readings were accurate, the worker would get behind and record a false reading.
Hargrove said the worker was fired from the company which contracted with the city. He said the city ended its contract with the company.