Used car dealer upgrades offerings
BY WILLIAM F. WEST
Friday, February 22, 2019
A used car dealer said there's nothing more enjoyable for him than to get a loan approved on reasonable terms for a customer who didn't believe he or she could purchase an automobile.
“And when somebody hugs my neck and tells me, 'Thank you,' that is better than any commission anybody will ever make," said Garry Moore, general manager of The Used Car Factory Rocky Mount at 1357 N. Wesleyan Blvd.
Moore, 62, has been in the automobile business for three decades in the Rocky Mount and Wilson markets.
Moore was hired to take charge of The Used Car Factory after the dealership was acquired in spring 2018 by Sean Earley and Phil Burroughs.
Since then, The Used Car Factory has emphasized offering late-model vehicles instead of older, high-mileage ones.
Moore said he's seeking a combination of a higher clientele and people who can't quite afford a new car but could do with a gently used one.
"I want to get people coming in on our late-model car that don't want to spend an extra $5,000 or $6,000 or $7,000 on a new car," he said. "I want to make sure I have a good product out here for the people who have had some (credit) issues that can get a car."
Earley and Burroughs have two new car dealerships in Virginia: Franklin Chevrolet, Buick and GMC and Tappahannock Chevrolet.
Earley and Burroughs also have two Used Car Factory locations — one outside the Charlotte area, the other in Mechanicsville, Md. The two also have Wholesale Auto Brokers, also located in Mechanicsville.
Moore said the two had allowed the previous owner of The Used Car Factory off North Wesleyan to market under that name.
Moore said Earley and Burroughs used to sell many cars wholesale to dealers in the Rocky Mount area and became aware The Used Car Factory was for sale.
He said the two not only acquired the dealership, but also the property, which he noted was once a Lowe's Home Improvement store.
"They're fully vested in this location, this market, this town," he said.
Moore said he had 82 vehicles on the lot for sale the middle of this week and on average has anywhere from 75-100 at any time.
He said he has 10 employees, two of whom — an office manager and an inventory manager — are the only ones who worked for the previous owner.
Moore, who's a native of Wilson, grew up the son of a sharecropper.
After completing high school, Moore went to work at the Firestone tire plant northeast of Wilson.
He said although he was employed there approximately seven years, he didn't like working inside a plant.
During the mid-1980s, Moore got word the Toyota dealership in Wilson was looking for sales people. Moore said he was hired and eventually ended up on the financial side of the dealership. He said he worked there approximately six years.
He said he next worked approximately 10 years at the Toyota dealership in Rocky Mount, in different positions, but mostly in finance.
He said he went on to work approximately 15 years for the Medlin family at all three of their locations, Medlin Buick and GMC in Wilson and Medlin Hyundai and Jack's Used Cars, both in Rocky Mount.
Moore made clear he had no intention to stop working for the Medlin family, but he said after Earley and Burroughs approached him about taking charge of The Used Car Factory, he engaged in prayer.
"It was a big decision for me to make this late in my career, whether I wanted to put that much time in it, but something led me to give it a shot," he said.
The Used Car Factory is open from 9 a.m. to 7 p.m. Mondays through Fridays and from 9 a.m.-5 p.m. on Saturdays. The business can be reached at 442-0902.